At TrendyGrip Bags, we take pride in delivering high-quality products that meet your expectations. While we currently do not offer returns or exchanges, we understand that unforeseen issues may arise. Our goal is to ensure a smooth shopping experience for our valued customers.
Exchange for Damaged Products
In the unlikely event that you receive a damaged or defective product, we are happy to offer an exchange. To process your exchange request, we require a clear unboxing video that captures the condition of the product upon arrival. This helps us verify the issue and initiate a hassle-free replacement. Please ensure that the video is recorded from the moment you open the package to maintain transparency.
Shipping & Delivery
We strive to deliver your order as quickly as possible. Our standard shipping timeframe is 6-8 working days, depending on your location and courier service availability. Please note that unforeseen delays due to weather conditions, logistical issues, or public holidays may occasionally impact delivery timelines.
Need Assistance?
If you have any concerns regarding your order, feel free to reach out to our customer support team. We are always here to assist you and ensure a seamless shopping experience.
